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Which iPhone App Testing Company?
With the rapidly growing form of software development in recent history, iPhone app developers need to make sure that their app outperforms its competitors and is of the highest quality. Therefore, high quality app testing is of utmost importance. This article highlights the key areas of what to look for in an iPhone app testing company.
Real iPhone or iPhone Simulator?
It’s critical that your app is tested on a real iPhone. There are many companies that offer App Testing, but if you take a closer look, you will find that they are using a simulator. Don’t be fooled by any suggested benefits of an iPhone simulator, as these are just small “Safari” browser windows dressed up to look like an iPhone. A real iPhone uses an “ARM” type processor and an iPhone simulator running on a Windows/Mac platform will use an “Intel” type processor. Add to that memory, operating system and other hardware interactions, you can’t realistically test your app unless it’s on a real iPhone. Check with the testing company first that they will be using an actual iPhone in their testing.
Typical iPhone apps today include functionality ranging from the simplest to the very complex, making functional testing one of the most important stages of any app’s development. A professional software tester should be able to use functional testing techniques to determine whether the application’s functions are working properly or not. The goal of functional testing should be to highlight any issues and feed them back to the developer, so they can fix them as quickly as possible. An iPhone app testing company should be able to use ad-hoc functional testing techniques if there are no design documents provided with the app. Always try to provide at least a description of the intended functionality of the application to give testers something to test, and ensure that testers have the skills to test functionally without documentation.
A professional iPhone app testing company should incorporate techniques such as boundary value analysis and equivalence partitioning when testing an app. These techniques are typically used to test application features where the user has to input something. Again, always check with any testing company first to ask what techniques they will use to test your app.
One of the most common problems with any application is memory related issues. When encountered, this usually results in a crash, which is extremely undesirable from the end users’ perspective. If an error occurs during testing, ensure that the testing company provides you with the associated error logs, as this will help you identify where the problem lies.
A professional iPhone app tester should be able to thoroughly test the app while monitoring memory usage. This is basically known as “Stability Testing” and is key to the success of any application. Testing in this area should also involve manipulating the amount of memory available to the application under test to control its behavior when available memory is low. Also, the amount of memory consumed by the application should be reported to the developer.
Your software must meet the needs and expectations of the customer. By conducting usability tests; issues related to navigation, text, workflow, and overall user experience should be detected. A professional software tester should be able to put themselves in the mindset of the end user/customer. Also check with the testing company who will also report on the “look and feel” of the software being tested, as this is valuable information to feed back to the developer. Good software testers will often create a set of test cases based on typical user scenarios to ensure that the software is tested in a manner similar to how real end users will use the software.
People often refer to “exploratory testing” as just playing around with the app. However, a professional application tester considers exploratory testing to be an effective form of testing that uses experience and intuition to locate application problems. This free-play testing approach allows the tester to go through the application applying random tests and looking for potential gaps and stressing the application to find any defects. This highly effective approach is traditionally performed after functional testing.
Any reputable iPhone app testing company will use professional software testers that come from a wide variety. However, many testing companies claim to use professional software testers, when in reality they are cheaply hired students or have no real experience in professional testing. You should be able to ask the testing company about the experience levels of the application testers, and ideally look to use professionals with at least six years of professional software testing experience. If you are not convinced, always ask to see the CV/resume of the proposed tester.
A quick turnaround can be important. You don’t want to have to wait weeks for the green light to release your application. So ask ahead of time to check how long the total test time will be and how quickly any issues found will be returned to you.
Finally, price is often a deciding factor on how much testing an application will be done. A number of companies offer several programs, some of which can be found for less than a hundred dollars and contain a “light” form of testing that can serve as a good sanity check before an application release. Other testing programs are more expensive and offer more thorough “deeper” testing and are suited to more complicated or high-profile applications. Talk to the iPhone testing company about your app, a professional iPhone testing company should be able to provide you with the information you need to test and release your app on time and with complete confidence.
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